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A company’s former employees are a significant threat for confidential information loss. If not managed properly, they can post insider information to one site on the web, which can in turn spread like wildfire until there is no way for the company to contain the loss of information. In one recent high profile case, a former Dell Sales Manager posted a list of “22 confessions” outlining how a person could cheat Dell’s system to get cheaper computers than otherwise possible, abuse the warranty system to get new laptops after a model is no longer in production, how to get bargains on printer cartridges from “cool” kiosk employees, and many more secrets and strategies that only a company employee would know. The information quickly spread across the internet, but the way that Dell handled the incident caused it to become a PR disaster for the company. Read our in depth case study here.
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